2008-04-17

CBPP

Certified Business Process Professional®
A certificação profissional em BPM - CBPP® é um programa desenvolvido pelo Comitê de Educação da ABPMP Internacional.
O programa vai avaliar o conhecimento e experiência dos profissionais de BPM, baseando-se em rigoroso exame de conhecimentos técnicos e avaliação de seu histórico profissional e educacional.
O CBPP® é uma certificação profissional que visa garantir conhecimento suficiente em todas as áreas curriculares formais de BPM (BPM CBOK®), sendo:
  1. BPM Professionals
  2. Business Process Management
  3. Process Modeling
  4. Process Analysis
  5. Process Design
  6. Process Performance Management
  7. Process Transformation
  8. Process Organization
  9. Enterprise Process Management
  10. BPM Technologies
Além da prova internacional, o Chapter Brasileiro (ABPMP Brasil) pretende aplicar avaliações complementares a todos os postulantes à certificação.

Nossa previsão de lançamento do CBPP® no Brasil é para o primeiro semestre de 2009, com grandes possibilidades de liberação ainda no primeiro trimestre.

Associe-se, estude, e prepare-se para as provas!

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Bibliografia Sugerida

BUSINESS PROCESS MANAGEMENT
  1. Burlton, Roger. “Business Process Management: Profiting From Process”. Sams, 2001
  2. Curtice, Robert M. "Fundamentals of Process Management: Best Practices in Optimizing Cross-Functional Business Processes", Performance Improvement Associates, October 2003.
  3. Davenport, Thomas. “Mission Critical: Realizing the Promise of Enterprise Systems”. Harvard Business School Press. 2000. pp. 299-311.
  4. Davenport, Thomas and James Short. "The New Industrial Engineering: Information Technology and Business Process Redesign," Sloan Management Review, Summer 1990.
  5. Fingar, Peter; and Joseph Bellini. “The Real-Time Enterprise”, Meghan-Kiffer Press, 2004
  6. Harmon, Paul, “Business Process Change: A Manager's Guide to Improving, Redesigning, and Automating Processes”, Morgan Kaufmann Publishing, 2002.
  7. Jeston, John and Nelis, Johan. “Business Process Management: Practical Guidelines to Successful Implementations”, Butterworth-Heinemann (2nd Edition). 2008
  8. O’Connell, John, Pyke, Jon, and Whitehead, Roger. “Mastering Your Organization's Processes: A Plain Guide to BPM”. Cambridge University Press, 2006
  9. Ould, Martyn. “Business Process Management: A Rigorous Approach”, The British Computer Society, 2004.
  10. Rummler, Geary and Brache, Alan. "Improving Performance: How to Manage the White Space in the Organization Chart", Jossey-Bass (2nd Edition), 1995
  11. Smith, Howard and Peter Fingar. “Business Process Management (BPM): The Third Wave”, Meghan-Kiffer Press; 1st edition, 2003.
  12. Smith, Howard and Peter Fingar. "A Chasm Must Be Crossed", Intelligent Enterprise, June 17, 2003.
  13. Spanyi, Andrew, “Business Process Management (BPM) is a Team Sport: Play it to Win!”, Meghan Kiffer Press, 2003.
  14. Spanyi, Andrew. “More for Less: The Power of Process Management", Meghan Kiffer Press
BUSINESS PROCESS MANAGEMENT SYSTEMS
  1. Linthicum, David. Next Generation Application Integration: From Simple Information to Web Services, Addison-Wesley Information Technology Series, 2004.
  2. Aalst, Will Van Der (Editor), Jorg Desel (Editor), Andreas Oberweis(Editor), Business Process Management: Tools, Techniques, and Empirical Studies, Springer Verlag, May 2000
  3. Becker, S.; Rosemann, M.; Schutte, R. "Business-to-Business Process Integration: Functions and Methods", Proceedings of the 5th European Conference on Information Systems (DCIS '97), vol II. Ed. R. Galliers et al. Cork 1997, pp. 816-827.
  4. Coleman, K., C. Johnson, J. Ettwein, D. Pigman, and D. Pulak. Reengineering MIS: Aligning Information Technology with Business Operations, Idea Group Publishing, 1996.
  5. Fui-Hoon Nah, Fiona; Janet Lee-Shang Lau; Jinghua Kuang. "Critical Factors for Successful Implementation of Enterprise Systems", Business Process Management Journal, Vol 7, Issue 3, 2001, pp. 285-296.
  6. Grover, Varun; and William Kettinger. “Business Process Change: Reengineering Concepts, Methods and Technologies”. Idea Group Publishing. 1995.
  7. Hollingsworth, Dave."From Workflow to e-Process Automation", in Workflow Handbook 2001, Editor Layna Fischer.
  8. Kahn, Rashid. “Business Process Management: A Practical Guide”, Meghan-Kiffer Press, 2004
  9. Kirchmer, Mathias.”Business Process Oriented Implementation of Standard Software”, 2nd Edition, Springer, 1999.
  10. Morgan, Tony. “Business Rules and Information Systems: Aligning IT with Business Goals”, Addison Wesley Publishing Company, March, 2002.
  11. Scheer, A.W; Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer (Editors). “Business Process Automation”, Springer-Verlag, 2004.
  12. Scheer, A.W; Ferri Abolhassan, Wolfram Jost, Mathias Kirchmer (Editors). “Business Process Change Management”, Springer-Verlag, 2003.
PROCESS MODELING
  1. Sharp, Alec and Patrick McDermott. Workflow Modeling: Tools for Process Improvement and Application Development, Artech House, Inc., 2001.
  2. Kawalek, p. and P. Kueng. "Process Models" http://www.cs.man.ac.uk/ipg/Docs/pkpk97.html
  3. Laguna, Manuel and Johan Marklund. “Business Process Modeling, Simulation, and Design”, Pearson Prentice Hall Publishing, 2005.
  4. White, Stephen A. "Introduction to BPMN", IBM White Paper, 2004.
PROCESS ANALYSIS
  1. Jeston, John and Nelis, Johan. “Business Process Management: Practical Guidelines to Successful Implementations”, Butterworth-Heinemann (2nd Edition). 2008
  2. Madison, Dan. “Process Mapping, Process Improvement and Process Management”. Paton Press. 2005
PROCESS DESIGN
  1. Laguna, Manuel and Johan Marklund. “Business Process Modeling, Simulation, and Design”, Pearson Prentice Hall Publishing, 2005.
  2. Jeston, John and Nelis, Johan. “Business Process Management: Practical Guidelines to Successful Implementations”, Butterworth-Heinemann (2nd Edition). 2008
  3. Madison, Dan. “Process Mapping, Process Improvement and Process Management”. Paton Press. 2005
PROCESS PERFORMANCE MANAGEMENT
  1. “The Balanced Scorecard: Translating Strategy into Action”, Robert Norton & David Kaplan
  2. "The Basics of Performance Measurement", Jerry Harbor
  3. "Business Performance Measurement", edited by Andy Neely
  4. "How Organizations Work: Taking a Holistic Approach to Enterprise Health", Alan Brache
  5. "Measuring Performance: Using the new metrics to deploy strategy and improve performance", Bob Frost
  6. "Serious Performance Consulting According to Rummler", Geary Rummler
  7. Rummler, Geary and Brache, Alan. "Improving Performance: How to Manage the White Space in the Organization Chart", Jossey-Bass (2nd Edition), 1995
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